Faqs

Faqs

These are the frequent questions our customer usually asks us. We have taken time to provide answers to the frequently asked question. If you do not find answer to your question here, please contact us via our email or telephone number.

Click on any of the categories and schroll to view all the products under the category, then click on the product of choice to select and place your order.

Also, you can put a choice keyword into the search box and click “Enter” to search your  products . Here all relevant products will be displayed. Then select your product and click on the “Add to Cart” button to add your product to your shopping cart. If you need to add more products to your cart, go ahead and search again until you are done. Then checkout an

Follow these  steps below to place your order:

Click on the product name or image to view the product description page.

On the product description page, click on “Add to Cart” button to add your  product to the cart and

Click on “CHECKOUT NOW!” button if you are  done and wish to proceed to payment  page.

if you want  to view the content of your shopping cart, click on “VIEW YOUR SHOPPING CART” button and thereafter go to checkout page complete the Customer details with your correct details and select Shipping Method from  the available delivery methods. Select the payment method and follow the instructions to make your payment. and complete your order.

After payment, ensure you notify us by sending your payment details to: sales@shopperslodge.com

Once we receive your payment, we go ahead to deliver your order without wasting time.

shopperslodge.com offers different  payment methods to enable you make payment at  your convenience. These are the available payment options:

Bank Transfer or Cash Deposit – This payment method enables you make payment through online bank transfer or by depositing cash into our bank account directly.

Paystack (ATM and Debit Cards: Naira MasterCard, Verve and Visa) – This method enable you make payment with your bank issued Debit card (ATM card).

Are there hidden charges when I make purchase?

There are no hidden charges when you make purchases.

Once we receive your payment, we will go ahead to process your order and dispatch your order Via  our courier  for delivery to your chosen destination in Nigeria. We shall send you the Tracking details via SMS and Email.

For digital or downloadable products like software and eBook, we’ll activate and send you a downloadable link via your email download.

Delivery charges  varies from city to city  according to weight, size of the product  and destination of the order.  You can view this on the checkout page under “Delivery Method” section.

shopperslodge.com standard delivery time frame is  2 to 5 working days from  payment for your order (excluding weekends and national holidays).

For digital or downloadable products, you will receive your order within 24 hours .

The available delivery methods are through the Use of trusted couriers.

If you missed picking your order, the delivery man will reschedule and deliver to you or tell you where to pick your rder.

Normally, your order is supposed to arrive 2 to 5 working days from the day you made payment for your order (weekends and nationwide holidays are not included). However, occasionally, due to unforeseen circumstances, there may be short delay along the way.

Please kindly exercise patient and allow at least 8 working days for your order to arrive. If your order still did not  arrived after 8 working days, please contact us via: support@shopperslodge.com or through any of our phone numbers (+234)0803 366 9512, 0708 698 7577- 8am -5pm weekdays).

If you you received a wrong item or wrong quantity different from  what you ordered , ensure to contact our customer care without delay  so we can come in and resolve the  issue promptly.

Yes, shopperslodge.com deliver to some selected countries outside Nigeria for now. Downloadable products and some selected services can still be delivered outside Nigeria.

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